About Secure Parking

INCEPTION

Our involvement in car parking began 37 years ago. At that time, car parks were viewed as a commodity, with little differentiation in operation from one site to the next. Through our background in marketing, we identified an opportunity to develop a fresh and more relevant approach based on viewing a car park as a retail environment and then maximizing a site's potential by creating an individual solution for its operation and marketing .
Our philosophy has been to maintain a careful balance between increasing revenue and providing the highest levels of customer service. Achieving this has been one of the key factors in making Secure Parking one of the largest car park operators in the world. Secure Parking's approach has always been entrepreneurial. It is based on the understanding that no two car parks have the same requirements, and that each car park should be treated as a retail business. As a result, we have developed a series of unique systems land operating strategies that are specifically designed to maximise each site's revenue and asset potential.

GLOBAL PRESENCE

  • Over 1700 car parks worldwide
  • More than 1 million parking spaces
  • Major city locations include Sydney, Melbourne, Brisbane, Adelaide, Perth, Auckland, London, Dubai, Abu Dhabi, Jakarta, Kuala Lumpur, Shanghai, Mumbai, New Delhi and Bangalore.
  • Operator of car parks in major airports, shopping malls, hotels, hospitals and medical centers, office towers, shop-estates, industrial complexes and sporting stadiums.
  • Employs over 15,000 employees.

INDIAN PRESENCE

Secure Parking was set up in India 8 years ago and has offices in Mumbai, Delhi NCR and Bengaluru. Our customers are spread across the country in over 20 towns from Amritsar to Kochi. Some of these include Mumbai, Delhi, Gurgaon, Lucknow, Amritsar, Ludhiana, Jalandar, Chandigarh, Dehradun, Bareilly, Noida, Meerut, Bengaluru, Hyderabad, Kochi, Vijaywada, Kolkata, Indore, Coimbatore, Trivandrum, Vadodara, Ahmedabad, Surat, Pune, Aurangabad and more.

  • Pan India Operations.
  • Established 8 years ago.
  • Offices in Mumbai, Delhi (NCR) & Bengaluru.
  • Variety of customers like malls, hotels, multi level car parks, commercial parks.
  • Managing more than 60,000 parking bays.
  • More than 2000 employees.

The technology and operational expertise enable us to customize the car park in accordance with each and every individual who uses it and achieve equilibrium between maximum satisfaction to the users and larger revenue generation to our customers. Our philosophy is to provide holistic end-to-end solutions in traffic and parking management.
Towards this, products and services offered are:

  • Consultancy Services.
  • Car Park Management Systems.
  • Management of Car Park Operations

ISO 9001:2008

Secure Parking believes and practices innovation, quality management systems & services, and this aproach to the business has been formally recognised with our achievement of attaining ISO 9001:2008 Certification.

QUALITY OBJECTIVES

  • To consistently achieve a level of performance that meets our customer requirements and exceeds our user's expectations.
  • To make better business decisions and continuously improve by adopting a process approach, using facts and data from the right metrics and closely monitoring our customer’s level of satisfaction.
  • To purchase the most acceptable quality supplies, equipment and contractual services at the most competitive price.
  • To ensure entire staff is capable of performing their daily duties to the standard required, by providing the appropriate training and development.
  • To ensure our customer has the capability to maximise business opportunities.

QUALITY POLICY

At Secure Parking Solutions Pvt. Ltd. we are committed to offer an unmatched level of expertise, skills and knowledge. We aspire to deliver the highest levels of equipment performance and customer service through our experienced and trained team of cashiers, traffic wardens, drivers, supervisors, car park managers and field technicians. 

MISSION

To provide services, solutions and products of the highest quality and deliver more value to our customers that earns their trust and loyalty.

VISION

To be the leading car park operator in the world – the “operator of first choice”

MEASURES OF SUCCESS:

  • Most widely recognised BRAND in the industry. (The industry's “Thought Leader”)
  • Largest operator. (In terms of sites, bays and revenue)
  • Most efficient, informative and professional operator. (as recognised by landlords)
  • Providing a return to our shareholders which exceeds their expectations.

 

Secure Parking