About Secure Parking

 

INCEPTION

Where It All Began
It took a marketing bend of mind 40 years ago for us to approach car parks as retail environments where secure parking is made possible through smart parking solutions. By looking at the car park as a retail space rather than a storage area we were able to maximize potential. This involved creating a customised parking solution for each unique parking lot. 

Where You’ll Find Us
We employ over 15,000 employees across the globe in car parks and across installations and facilities including major airports, shopping malls, hotels, hospitals and medical centres, commercial towers, shop-estates, industrial complexes and stadiums.

How We Get It Done
Our philosophy has been to maintain a careful balance between increasing revenue and providing the highest levels of customer service. Achieving this has been one of the key factors in making Secure Parking one of the largest car park operators in the world. 
Secure Parking's approach is based on the understanding that no two car parks are the same which means that their secure parking solution strategy will also be different and need to be customised accordingly. As a result, we have developed a series of unique parking system operating strategies that are specifically designed to maximise each site's revenue and asset potential.

GLOBAL IDENTITY

A journey of 40 years has progressed across geographical boundaries and technological borders and today we operate globally over 1700 car parks with an inventory of more than a million parking spaces. This explains our presence in major world cities like Sydney, Melbourne, Brisbane, Adelaide, Perth, Auckland, London, Dubai, Abu Dhabi, Jakarta, Kuala Lumpur, Shanghai, Mumbai, New Delhi and Bangalore just to name a fraction. 15,000 employees globally operate parking management systems across major installations providing security and convenience to businesses in several realms like airports, shopping malls, hotels, hospitals and medical centres, office towers, corporate estates, industrial complexes and sporting stadiums

INDIAN PRESENCE

India's Pride
Secure Parking set up in India 10 years ago with offices in Mumbai, Delhi NCR and Bengaluru. We service clients across over 25 towns. Some of these include Mumbai, Delhi, NCR, Lucknow, Amritsar, Ludhiana, Jalandhar, Chandigarh, Dehradun, Bareilly,  Bengaluru, Hyderabad, Kochi, Vijaywada,  Indore, Coimbatore, Vadodara, Ahmedabad, Surat, Pune, Aurangabad, Mysore, Ranchi, Jamshedpur, Bhuvaneshwar and more. We employ over 2000 trained and motivated staff across facilities like malls, hotels, multilevel car parks, commercial parks, managing more than 60,000 parking bays.

Products and Services

  • Consultancy Services.
  • Car Park Management Systems.
  • Management of Car Park Operations

ISO 9001:2015

At Secure Parking Solutions Pvt. Ltd. we are committed to offer an unmatched level of expertise, skills and knowledge. We aspire to deliver the highest levels of equipment performance and customer service through our experienced and trained team of cashiers, traffic wardens, drivers, supervisors, car park managers and field technicians.  Secure Parking believes and practices innovation, quality management systems & services, and this approach to the business has been formally recognised with our achievement of attaining ISO 9001:2015 Certification.

QUALITY OBJECTIVES

  • To consistently achieve a level of performance that meets and exceeds customer requirements and expectations.
  • To make better business decisions and continuously improve by adopting a process driven approach.
  • Recognising data from the right metrics and using it to closely monitor customer satisfaction.
  • To work with only the most acceptable quality supplies, equipment and contractual services. 
  • To train and harness the workforce so that they can depute their duties at the highest level. 
  • To ensure that the customer always maximises business opportunities.

QUALITY POLICY

At Secure Parking Solutions Pvt. Ltd. we are committed to offer an unmatched level of expertise, skills and knowledge. We aspire to deliver the highest levels of equipment performance and customer service through our experienced and trained team of cashiers, traffic wardens, drivers, supervisors, car park managers and field technicians. 

MISSION

To provide services, solutions and products of the highest quality and deliver more value to our customers that earns their trust and loyalty.

VISION

To be the leading car park operator in the world – the “operator of first choice”

MEASURES OF SUCCESS:

  • To consistently achieve a level of performance that meets and exceeds customer requirements and expectations.
  • To make better business decisions and continuously improve by adopting a process driven approach.
  • Recognising data from the right metrics and using it to closely monitor customer satisfaction.
  • To work with only the most acceptable quality supplies, equipment and contractual services. 
  • To train and harness the workforce so that they can depute their duties at the highest level. 
  • To ensure that the customer always maximises business opportunities.

 

Secure Parking